Privacy Policy
Last updated: 25 July 2026
Introduction
This Privacy Policy explains how Helpal Inc. (“Helpal”, “we”, “us”, or “our”) handles information when you visit our website at helpal-inc.com (the “Site”). We care about your privacy and aim to collect as little as possible.
By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.
Scope of this policy
This policy covers the Site only. Each of our apps has its own privacy policy, linked from the app’s store listing and from its page on this Site, and that policy governs the app.
Where an app’s policy is hosted on another company’s domain, the app’s page links to it there.
Information we collect
Information you provide. If you email us, we receive what you send — such as your name, email address, and your message. The Site has no contact form and no account system, so there is nothing else here for you to submit.
Information collected automatically. Our hosting provider may record limited technical information when you visit — IP address, browser type, device and operating system, referring pages, and the date and time of the request — for security, diagnostics, and to keep the Site working.
Cookies and similar technologies. We use strictly necessary cookies for the Site to function. We do not use analytics or advertising cookies, we do not use cookies for advertising, and we do not sell your data.
How we use information
To respond to your enquiries and provide support; to operate, maintain, secure, and improve the Site; to detect and prevent fraud or abuse; and to comply with legal obligations.
We do not sell your personal information and we do not use it for third-party advertising.
Legal bases (EEA and UK)
Where applicable, we rely on your consent (for example, for non-essential cookies, which you may withdraw at any time), on our legitimate interests (running and securing the Site, and responding to you), and on compliance with a legal obligation.
Third-party services and links
The Site links to services we do not control, including the Apple App Store, Bonolota’s website, and QuickEase’s site at quickease.pk. Their use of your information is governed by their own privacy policies, not by this one. Please review them.
International data transfers
We may process information in countries other than yours. Where we transfer personal data internationally, we take steps to keep it protected in line with applicable law.
Data retention
We keep personal information only as long as necessary for the purposes described here — for example, keeping an email long enough to handle your request — and then delete or anonymise it, unless a longer period is legally required.
Data security
We use reasonable technical and organisational measures, including encrypted transmission (HTTPS). No method is completely secure, so we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, the right to data portability, the right to withdraw consent, and the right to lodge a complaint with your local authority.
California residents may request to know, delete, or correct personal information, and to opt out of its “sale” or “sharing”. We do not sell or share personal information.
To exercise any right, email hello@helpal-inc.com. We may need to verify your identity first.
Children’s privacy
The Site is not directed to children, and we do not knowingly collect personal information from children through it. If you believe a child has given us personal information through the Site, email hello@helpal-inc.com and we will delete it.
Changes to this policy
We may update this policy. We will revise the date at the top of this page and, for material changes, give a more prominent notice. Continued use after a change takes effect means you accept the update.
Contact us
General and privacy enquiries: hello@helpal-inc.com.
App support: support@helpal-inc.com.